Customer.relationship.management.concepts.and.technologies.3rd.edition.2015.by.francis.buttle.stan.m

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Buttle, Francis and Stan Maklan (2015), Customer Relationship Management: Concepts and Technologies, 3rd edn, Amsterdam: Routledge. ... Josutti, Nicolai M. (2007), SOA in Practice: The Art of Distributed System Design (Theory in Practice), Zsebastopol, .... ... Concepts and.. (3rd Edition) [eBook] ,Business & Finance dengan harga Rp 19.500 dari toko online Aslan eBook Store, Kota Surabaya. ... M-Tix XXIBARU .... Customer Relationship Management: Concepts and Technologies (3rd Edition) by Francis Buttle, Stan Maklan ... Publisher: Routledge; 3 edition (April 8, 2015). 27 Aug 2018 ... Book · January 2015 with 373 Reads ... Stan Maklan ... Available from: Francis Arthur Buttle, Oct 24, 2016 ... people would understand that CRM means Customer Relationship .... Case (incident or issue) management ...... Marketing, 13 (December), 275–91; Evans, M., O'Malley, L. and Patterson, M. (2004).. Customer Relationship Management: Concepts and Technologies Buttle, Francis/ Mak. Customer ... Details about Customer Relationship Management by Francis Buttle (author), Stan Maklan (aut... Be the first to .... Publication Year: 2015-02-02, Place of Publication: London. ISBN ... Edition Statement, 3rd Revised edition.